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| SERVICES FOR TRAVELLERS WITH DISABILITIES
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 WARNING
In order to reserve the services of Sala Amica, it is necessary to inform the airline company in advance of the trip (when the flight is booked).
After that, the airline company will contact Sala Amica's staff to provide the required assistance.
SEA gives the special assistance of Sala
Amica's staff to all travellers with disabilities.
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SALA AMICA'S ASSISTANCE FOR DEPARTING TRAVELLERS
Passengers with special needs are welcomed in the airport by Sala Amica's
staff who assist them with the baggage check-in and the security screening.
Then, the same staff accompany the disabled passengers to the gate where
a special bus equipped with wheelchair lifts (it is called ambulift) may
be used for boarding operations.
If travellers like shopping, they can be taken into the airport retail outlets
and restaurants before boarding.
SALA AMICA'S ASSISTANCE FOR ARRIVING TRAVELLERS
The airline company must inform Malpensa or Linate airport about the arrival of passengers requiring special assistance. Sala Amica's staff will be waiting for the travellers with special needs and will accompany them to the passport control, the baggage claim and the exit till they leave the airport area.
Sala Amica service doesn't include lifting baggage. Please contact the Porter
Service.
- Linate  +39. 02.716659
- Malpensa T1 e T2 +39.02.58580298
At Malpensa Terminal 1 the main Sala Amica room is situated on the
second floor (+2 check-in), near entrance door 11. Two more Sala Amica rooms
are located at the gates.
At Malpensa Terminal 2 an assistance service point is available in
the check-in area.
At Linate the Sala Amica room is on the first floor (check-in area).
In Linate and Malpensa travellers with disabilities can find:
- special elevators equipped with Braille code
- telephone booths equipped with Braille code
- free car parking slots (vehicles with disabile parking card only)
For further information, click here 
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| Call center: +390274852200 |
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